Loyalty Program

We Enable Increased Customer Retention & Customer Lifetime Value Through End-to-end Management of Loyalty Programs

Given the overwhelming importance of loyalty programs in the current market landscape, we manage and deliver the entire Loyalty Process as a BPO service on behalf of your brand. To achieve this, we take care of loyalty database management, offer consulting for Loyalty Programs Structuring, instill a fool-proof process for rewards disbursement, loyalty tracking and loyalty scoring and extract actionable intelligence on repeat purchase behavior of customers in the industry to help you make informed decisions. This way, we work relentlessly towards deploying market-winning loyalty campaigns for increased revenue and profitability.

Integrated Loyalty Generating Engine Powered by Superior Analytics, Email and Voice Support

  • Customer Loyalty Programs & Rewards Tracking – We help your end-customers easily track the Reward Points earned for all purchases/referrals/other actions linked to rewards, receive instant promotion updates through email, SMS and voice alerts, & understand the process of redeeming their earned points easily & securely across multiple channels.
  • Channel Loyalty and Incentives Implementation – Encouraging loyalty among end-customers is only a battle half-won. Keep your channel partners incentivised through fast-tracked loyalty campaigns managed by us resulting in more sales of your products and services. We give them the impetus to boost your brand, and our clients have never been disappointed with the results!
  • Store Loyalty Programs and Coalition Loyalty Programs – We also manage high-touch loyalty programs in stores using coupons, etc. to help you create superior value propositions of your loyalty campaigns through affiliate partnerships and in-store merchandising. For loyalty via co-branding, we have expert BPO professionals well-versed in coalition loyalty programs.

“ROI Driven BPO Services for Loyalty Maximisation, That Results in Real Growth of Your Business Like Never Before”

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    How PlatinumOne Helped a Leading MNC Improve Customer Loyalty

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      “ROI Driven BPO Services for Loyalty Maximisation, That Results in Real Growth of Your Business Like Never Before”

      A High Performance BPO that Catalyses Your Growth

      We are on a Mission to Deliver

      Life Long Loyalty for Your Business