A full service outsourcing company

Our team develops processes based on deep domain experience and delivers results and reliability backed by high quality infrastructure.

Lead Conversion

PlatinumOne specialises in converting an excellent percentage of leads into walkins or appointments or sales as the case may be.

 

Customer Support

PlatinumOne provides reliable customer service solutions including inbound phone calls, emails and chat. 

Lead Generation

We start with the end in mind. Leads should result in Sales. High Productivity and High Quality is what you can get from Us.

Upsell / Cross Sell

PlatinumOne has experience across sectors in maximising value of existing customer database through high value Upsell and Cross Sell.

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Channel Management

We cover Recruitment, Servicing as well as Activation of channel partners like Dealers, Agents etc.

On Premise BPO

We are happy to provide consulting and ongoing support if you need a BPO like setup within your own premises.

Payment Processing

Companies outsource payment processes related to payment of intermediaries to PlatinumOne. 

Infrastructure Support

We provide young companies high quality infrastructure including work stations, administration, house keeping and air conditioning.

 

Manpower Support

PlatinumOne recruits and trains Telecallers as required by clients to be deployed on site.

We use strategy and experience to generate results

Our team specializes in designing processes based on domain experience and strategy guidance by Senior Management. Execution with adherence to Process,  Trained Manpower and High Quality Infrastructure ensures great Results.

Sales: We can help you achieve great results across several key Sales areas including Lead Conversion, Lead Generation, Upsell / Cross Sell and Channel Management.

Support: We provide high reliability in multiple support areas such as Customer Support, Payment Processing, Infrastructure Support and Manpower Support.

 

Our customers

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Our case studies

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